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Firma: SouthWestern by Capita|Receptionist

SouthWestern by Capita is the UK’s largest business process outsourcing company hiring almost 75 000 staff across UK, Europe, India and South Africa. Our goal is simple: to help our wide range of public and private sector clients improve service to their customers.

SouthWestern by  Capita with two Business Centres in Poland (Kraków and Łódź) hires almost 700 employees. We deliver multilingual business services that range from managing complex processes to more specialised support. That provides our employees with the opportunity to work for various clients and develop expertise in many disciplines.


The Receptionist is responsible for all activities in the companies’ front office.

As Receptionist you will be responsible for: 

  • Welcoming and taking care of visitors and candidates in a professional and friendly manner
  • Cooperating with landlord and building suppliers (informing about all expected visitors/deliveries, reporting technical problems)
  • Coordinating all incoming and outcoming calls & emails 
  • Coordinating all incoming and outcoming post correspondence (preparing, receiving, registering, visiting Post Office, ordering courier etc.)
  • Managing of Access Cards and new employees (updating database, making photos of new Hires, distributing Swipe Cards to new Hires etc.)
  • Supporting Accountancy (receiving invoices, inputing and matching invoices etc.)
  • Supporting HR (organising meeting rooms for interviews, taking care of candidates and new Hires, copying and scanning documents)
  • Organizing business travels for employees and Clients coming to Poland (searching and booking flights and hotels, organizing taxi collections etc.)
  • Taking care of Client’s visits (offering assistance with hotel, organising taxi transfers, booking and preparing rooms, ordering business lunches, set up lunches/tea/coffee for meetings, being open for assistance in case of any extra requests during their visits)
  • Supporting Facility (taking care of office supplies and offering assistance with matters related to preserving good conditions of the office space)
  • Providing help and assistance to all employees and guests when required 
  • Represent Capita in a professional manner at all times
  • Conducting inventory reviews and managing all inventory
  • Providing support with any Facility Management related ad-hoc queries

You are the perfect candidate if you: 

  • Have experience in an administrative, customer service or secretarial role (considered as an asset)
  • Have excellent customer service skills 
  • Have an excellent command of English (both spoken and written) 
  • Possess good communication and organisational skills
  • Are proficient with Microsoft Word, PowerPoint, Excel and other Windows-based applications
  • Enjoy working with people
  • Are open-minded, proactive and supportive

If you are interested in this position, please, send your CV at the following address: rekrutacja@southwestern.ie. Remember to put in the subject of your email: “Receptionist”.

 

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