warsztaty tomtom

Digital Cartographer - Traffic and Travel Information 

Location: Łódź 
'Five years from now we'll be active in areas we haven't yet dreamed of'. Harold Goddijn, CEO TomTom
TomTom empowers movement. Every day millions of people around the world depend on TomTom to make smarter decisions. Would you like contribute in designing and developing innovative products that make it easy for people to keep moving towards their goals?
Where do you want to be?
As a Digital Cartographer in the Traffic and Travel Information Product Unit you will be responsible for:
  • Validate customer feedback involving speed cameras, red lights and other relevant traffic and travel information.
  • Maintain a high level of knowledge about our products and services to understand the customer experience.
  • Resolve business-to-business and customer care escalations.
  • Proactively searching for new information and communicating to relevant stakeholders.
  • Using external sources, customer feedbacks and internal tools to incrementally improve the quality of our traffic and travel information databases focusing in speed cameras.
  • You are responsible of the quality and knowledge of designated areas and reports directly to Product Management accurately the results of your work and investigations.
  • You are ultimately responsible of the database in your area and reports to Management.
What do we expect from you?
To be successful as a Digital Cartographer, this is the kind of profile we have in mind:
  • Bachelor degree. Bachelor degree in Geography, Geodesy, Spatial Management  (Gospodarka  Przestrzenna) or related field is an advantage
  • Technical affinity. MS Excel skills. Data-base management experience.
  • Fluent in English-daily communication (B2 or higher). Additional languages are an advantage ( Russian and Spanish are a plus).
  • Able to work autonomously
  • You are flexible with working hours and have availability to work out of office hours.
  • Accurate and quality driven. Focus on preventing errors. Eye for detail.
  • Team player. Supports other Team members and is able to take advice and feedback from others.
  • Passion for results. Internal drive. Dedicated to successful results. Takes initiative to improve quality and performance.
What do we offer?
  • An interesting job in a company promoting innovative and modern technologies in field of digital mapping, traffic and navigation solutions.
  • An opportunity to work in a dynamic team with a world-class brand.
  • Market rate salary, bonuses and benefits such as: private medical care, benefit card, lunch card, up to 50% discount on products.
  • Challenging and fast moving work environment.
  • Great development opportunities: internal workshops, online learning platform (1500 courses & 11000 e-books), free English lessons and possibility of joining free Russian and/or Spanish group lessons.
  • An enthusiastic team and very positive work atmosphere.
  • Internal support, coaching, re-occurring workshops and trainings.
Who are we?
TomTom empowers movement. Every day millions of people around the world depend on TomTom to make smarter decisions. We design and develop innovative products that make it easy for people to keep moving towards their goals. Our map-based components include map content, online map-based services, real-time traffic, and navigation software. Our consumer products include PNDs, navigation apps, and GPS sports watches. Our main business products are custom in-dash navigation systems and a fleet management system, which is offered to fleet owners as an online service with integrated in-vehicle cellular devices. Our business consists of four customer facing business units: Consumer, Automotive, Licensing and Tomtom Telematics. Founded in 1991 and headquartered in Amsterdam, we have 4000 employees worldwide and sell our products in over 36 countries. For further information, please visit www.tomtom.com
For the full story about the vacancy (ref 23508) or procedure, please click on www.tomtom.jobs or contact Ewelina Świdrak.
Please attach CV in English.
Pre-employment screening is part of the selection process.

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