We are looking for a trainee to support claims handling process in Cards 4 Team. This is an opportunity for you to support investigatation of disputed transactions and work with MasterCard and VISA regulations of chargebacks.
Enabling great customer experiences requires a team that leads the way in creating first-class service and operations. Passionate people who are eager to learn and committed to doing their best.
That’s where you come in. Working with skilled international teams in a bright, modern office, you’ll provide invaluable support to our Nordic business areas. The pace is quick, the atmosphere lively and collaborative.
There are plenty of opportunities for you to learn and grow as you build your career with us. Will you help us lead the way in becoming the best bank we can be?
Miejsce: Łódź, łódzkie
Nr ref. 19/2017
Nordea Bank AB in Poland is looking for native/advanced Finnish speaking Junior Process Officers / Process Officers with advanced skills in English. Join our energetic team and kick-start your international career within financial industry working for the largest financial group in Northern Europe.
The qualifications you need
The ideal candidate for this position:
is a graduate of a secondary school or university;
is a native speaker or speaks Finnish on an advanced level;
speaks English on an advanced level;
have good knowledge of MS Office tools.
If you are willing to learn new tasks in changing multinational environment, we are waiting for you!
The position we offer
We are looking for a person to support Nordea’s Finnish customer service by delivering professional, business-specific services regarding dedicated team or projects. Your duties will be to:
meet assigned service deliveries according to customers’ needs
create, develop and update documentation and procedures
contribute to improvement of quality and efficiency of assigned tasks and processes
We offer you:
2 years full-time job contract
On the job trainings to fully prepare you for the tasks
Social benefits such as: private medical care, sport cards, lunch subsidy, partial holiday subsidy or cinema tickets
Possibility to start a career in the largest financial group in Northern Europe
Possibility to network stakeholders in Nordea
Work in dynamic work environment in a friendly and enthusiastic team in a convenient office near the city centre
More information and send application
Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.
We reserve the right to reply only to selected applications.