We are looking for a trainee to support claims handling process in Cards 4 Team. This is an opportunity for you to support investigatation of disputed transactions and work with MasterCard and VISA regulations of chargebacks.
Enabling great customer experiences requires a team that leads the way in creating first-class service and operations. Passionate people who are eager to learn and committed to doing their best.
That’s where you come in. Working with skilled international teams in a bright, modern office, you’ll provide invaluable support to our Nordic business areas. The pace is quick, the atmosphere lively and collaborative.
There are plenty of opportunities for you to learn and grow as you build your career with us. Will you help us lead the way in becoming the best bank we can be?
Miejsce: Łódź, łódzkie
Nr ref. 21/2017
As Management Support Officer, you’ll support Transation Monitoring with data analysis and reporting using advanced tools such as Power BI.
In Transaction Monitoring Strategy and Planning Team we are supporting TM Managmenet as our key stakeholder. The ultimate objective is to ensure that our organisation is capable of executing plans from a business as usual perspective through transparent strategic guidance.
What you’ll be doing:
The role is based in Łódź. Welcome to our international team – you will be cooperating on daily basis with colleagues located in the Nordic countries such as Sweden, Norway and Denmark.
Who are you
Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.
To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.
You will also need excellent communication skills, perfect time management, proactive approach and strong ownership of the tasks to support your Nordic team remotely. To succeed in tasks typical for your Team, it is also essential to be able to work from a risk-based approach in relation to assignments – putting mitigating actions in proactively to address inherent risks on deliveries.
If this sounds like you, we look forward to welcoming you to the team!
You have until 30 December 2017 to send us your application.
We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.
Great people often know great people – please share if you have a friend who would love this job.
Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.We reserve the right to reply only to selected applications.