otouczelnie - CRM SOLUTION ARCHITECT

Jesteśmy wiodącą, międzynarodową firmą tytoniową, wywodzącą się z Grupy Japan Tobacco. Działamy w 130 krajach na świecie, zatrudniamy ponad 45 tys. osób i mamy w swoim portfolio jedne z najbardziej znanych marek, w tym Camel, LD, Winston oraz Logic dostępne na polskim rynku.

W Polsce zatrudniamy prawie 3 tys. pracowników i jesteśmy trzecim graczem w branży tytoniowej. Wkraczając na polski rynek w 2007 roku, postanowiliśmy, że na pierwszym miejscu zawsze będziemy stawiać naszych pracowników. Tworzymy kulturę opartą na współpracy, dzięki czemu w naszych zespołach panuje wyjątkowa atmosfera. Szerokie zakresy odpowiedzialności dają możliwość zdobycia nowej wiedzy i umiejętności, co przekłada się na świetną jakość działania oraz szybki rozwój naszej firmy. Stosujemy także najlepsze praktyki w zakresie rozwoju talentów, wdrażania nowo zatrudnionych osób czy możliwości szkoleniowych.

Nasze starania, by być najlepszym pracodawcą dla naszych pracowników, co roku zostają doceniane przez Top Employers Institute. Najlepszym dowodem na to jest przyznawany nam nieustannie od 2010 roku certyfikat Najlepszego Pracodawcy nie tylko w Polsce, a także w Europie (1. miejsce w rankingu w 2021 roku) oraz na świecie.

Firma: JTI Polska | CRM SOLUTION ARCHITECT

Miejsce: Warszawa, mazowieckie

Opis stanowiska

This position is responsible to:

Develop the 3+ year CRM & Digital Sales Solution architecture roadmaps for JTI Marketing & Sales function, ensuring both its long-term operational efficiency and sustainability;
Ensure CRM and Digital Sales strategies are consistent with global IT strategies objectives, and business requirements;
Develop recommendations and guidelines, including the associated pros and cons for CRM & Digital Sales solutions and other relevant tools to meet business needs;
Ensure the optimal technology design and positioning of core CRM and Digital Sales solutions according to JTI business requirements;

What will you do - Responsibilities:

Strategic Architecture Planning for JTI CRM and Digital Sales solutions: Develop and maintain technology/solution architecture roadmap considering industry trends, business requirements, strategic portfolio of upcoming initiatives and technology roadmaps; Establish strong working relationship with other IT Teams and ensure regular communication related to the existing and new technologies in CRM and Digital Sales area; Build strong relationships with relevant vendors and influence their product developments to ensure proper support for JTI needs; Ensure that CRM and Digital Sales solution architecture is aligned with the principles and directions established by the enterprise architecture;
Provide solution architecture services for CRM and Digital Sales projects: Provide a balanced architecture evaluation considering Project Delivery constraints and sustainability of the solutions; Analyze and sign-off the use of non-standard technologies in the projects; Provide guidelines and advice to project teams on solution architecture;
Define and maintain architecture standards for CRM and Digital Sales platforms: Establish and maintain consistent Architecture standards for CRM and Digital Sales solutions at JTI, which should consider solution platform, integration, UX and BI requirements, security and data management; Promote and communicate the architecture standards to IT and user community on a regular basis; Propose potential optimizations to simplify the solution architecture;
Innovation leadership: Stay up-to-date with the technology and industry trends; Leverage Proof of Concepts to evaluate new technologies; Proactively anticipate issues and propose mitigation plan before starting a real implementation; Work closely with BTS leads to gather the business demand for new solutions and technologies; Manage introduction of new technologies and transition of new selected technologies/solutions to the project or application delivery teams;
Enterprise Architecture Support: Support the definition, implementation and promote the Enterprise Architecture frameworks (for example, solution architecture modeling using ArchiMate language).

Wymagania

You have a University Degree in IT or equivalent
10+ years of overall experience in the IT discipline in multi-national environment
8+ years of experience in managing and architecting CRM or Digital Sales system implementations (preferably, SAP, Oracle or Microsoft)
8+ years of experience in project management and IT / Business process management
Excellent knowledge of CRM & Digital Sales ecosystem, strong expertise in underlying technologies like cloud, BI, mobility, integration, big data, security
Experience in Solution Architecture tasks and methods, good understanding of enterprise and solution architecture concepts and standards is a must. Archimate knowledge is a plus
Fluent English is a must
Excellent planning skills, time management and ability to architecturally support concurrent CRM and Digital Sales Systems projects
Excellent inter-personal communication, negotiation and presentation skills
Excellent analytical skills, strong thought leadership, structured and results-driven way of working, and ability to get things done
Highly motivated, hardworking individual with desire to continually learn new skills and improve
Demonstrated interest in discovering and introducing new technologies applicable to relevant domains