Praca Service Operations Officer in Asset Services (part time available) Łódź, łódzkie

Praca Service Operations Officer in Asset Services (part time available) Łódź, łódzkie

Nordea Bank Abp Oddział w Polsce  profil

We are looking for a Service Desk Specialist to work together with Nordic Units in order to align local procedures to the Nordic standards and solve tasks that require independent judgment and own decisions on how they should be solved. You will be responsible for supporting end users in case of IT failures or standard requests according to defined processes. This is an opportunity for you to act as first level support to all end users (single point of contact).


Firma: Nordea Bank Abp Oddział w Polsce | Service Operations Officer in Asset Services (part time available)

Miejsce: Łódź, łódzkie

Nr ref. 6506

Opis stanowiska

Would you like to grow while working with a variety of challenging tasks and become an expert in a complex area of corporate actions? We are now looking for a Service Operations Officer to ​execute corporate action events on Nordea's own holdings or lent/borrowed securities.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Asset Services team. We add value by collaborating and making sure that we always provide best in class service. As the Service Operations Officer you’ll play a valuable role in our team by performing all the procedures related to corporate action for Nordea's own holding positions.

What you’ll be doing:

  • Facilitating global mandatory and voluntary corporate actions for proprietary holdings
  • Booking and reconciliation of corporate actions
  • Handling of proprietary income
  • Handling corporate action side of securities lending
  • Managing market claims for proprietary holdings

You’ll join a team where knowledge-sharing and teamwork are obvious to us. The role is based in Łódź.


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Have an analytical mindset and a drive to deliver in accordance with short deadlines
  • Have a interest in the securities areas
  • Are a strong team player with a flexible and an open-minded mind-set
  • Create sustainable results through good stakeholder collaborations

Your experience and background: 

  • Experience in an international environment would be an asset
  • Fluent in English, both written and spoken (at least C1)
  • Proficiency in MS Office
  • University degree in fields of banking, finance, mathematics or any similar fields would be an asset

If this sounds like you, get in touch!

Informacje dodatkowe

Next steps

Submit your application no later than 20/03/2022. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: privacy-policy.2021.pdf (

We reserve the right to reply only to selected applications.

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