Job ID: 8257 

Would you like to work with specialists with big experience and became one in the future? We are now looking for a Junior Process Officer to join growing Daily Banking Services.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Account Services DK/FI/SE team. We add value by reconciling internal accounts and making sure that customers receive the service on the highest level. We are also involved in implementing new solutions by participating in developing new banking platform. As Junior Process Officer you’ll play a valuable role in providing the daily services to our customers in Denmark, Finland and Sweden.

What you’ll be doing:

• Ensuring sustainability of the processes and deliver in respect of agreed service level.
• Actively gaining process knowledge to provide required service level
• Handling routine tasks at the required level of quality and within timeframe by following guidelines/work procedures
• Identifing and propose improvement areas within own area of responsibility to improve process efficiency and to reduce operational risk and cost
• Representing the unit professionally in order to create good reputation of Nordea
• Working within Scandinavian environment

You’ll join a high skilled team, collaborate with our stakeholders in the international finance industry and increase your knowledge within the Banking sector. You will be involved in variety of tasks and projects providing high performance for various business areas which create Nordea Future Banking industry. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you have:

• Ability to work as a team player
• Flexible approach towards changes
• Ability to solve problems proactively
• Ambition and possess a strong drive to continuous development of yourself

Your experience and background: 

• English on communicative level (at least B1+)
• Good knowledge of MS Office tools
• No previous banking experience required
• Very good communication skills and willingness to learn new tasks in a changing international environment

If this sounds like you, get in touch!

You’ll join a high skilled team, collaborate with our stakeholders in the international finance industry and increase your knowledge within the Banking sector. You will be involved in variety of tasks and projects providing high performance for various business areas which create Nordea Future Banking industry. The role is based in Łódź.