Praca Business Analyst Gdańsk, pomorskie

Praca Business Analyst Gdańsk, pomorskie

 Banking Specialist in Securities Services (Back-Office) profil

We are looking for a Service Desk Specialist to work together with Nordic Units in order to align local procedures to the Nordic standards and solve tasks that require independent judgment and own decisions on how they should be solved. You will be responsible for supporting end users in case of IT failures or standard requests according to defined processes. This is an opportunity for you to act as first level support to all end users (single point of contact).

 

Firma: Banking Specialist in Securities Services (Back-Office) | Business Analyst

Miejsce: Gdańsk, pomorskie

Nr ref. 7818

Opis stanowiska

Job ID: 7818 

Great customer experience is our goal – and to achieve this we need high quality data and services  in our Savings Solutions to customers. To ensure a continuous high quality in our deliveries we are looking for new team members that has the skills and mindset to take ownership of this crucial process.

We are now looking for two Business Analysts with focus on operations to join our existing team of 4 dedicated and passionate Business Analysts who thrive in complex environments and strives for creating relevant and best in class investment services for our customers.

At Nordea, we’re committed to being a partner our customers and society can count on. Compliance and integrity go hand in hand. Joining us means you’ll have an impact on how we do banking – today and tomorrow. So bring your ideas, skills and unique background. With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.

About this opportunity

Welcome to the Data & Solutions team. At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. As Business Analyst you’ll play a valuable role in good company with a chance to make your mark on something bigger.

What you’ll be doing:

  • Being part of a team responsible for enabling high quality data sources used for investment advice, customer services, and legal reporting
  • Running processes and identifying improvements for parts of our Business Model
  • Being part of implementing the Strategy on Data for Investment Advice and reporting
  • Setting-up working processes for data governance to ensure we have the correct investment data with the right quality
  • Identifying and define business requirements  and support IT developers throughout the development process in an agile setup
  • Being curious about digital and business opportunities as well as trends from other sectors that could be beneficial  in our development and priorities
  • Collaborating with different stakeholders across Nordea in a fast-paced and motivating cross-country setting
  • Analyzing existing data sourcing set-up and propose new ways of obtaining the needed data in an simplified manner
  • Supporting IT Operations team with data analysis 
  • Supporting Business Analysts/Product Owner in setting up and executing requirements set
  • Working closely together with other internal Nordea clients/stakeholders, including Personal Banking, Private Banking, Business Banking 

You’ll join Investment Center, which is the central part of enabling best-in class investment advice and good investment products for Nordea customers. The role is based in Gdansk/Gdynia – Trojmiasto area.

Wymagania

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Have at least 3 years of experience with business development/analysis in an agile setting
  • You understand the importance of a continued delivery of high quality and have the mindset to improve existing deliveries 
  • Have strong analytical competencies - be able to systematically break down data inconsistencies investigate root causes and set up processes to identify the errors in our data and correct them
  • Can drive tasks on your own but equally skilled in facilitating collaboration around tasks while maintaining the customer centric mindset
  • Take ownership and show passion for moving this area to a new level
  • You are able to clearly communicate complex issues in an easy and understandable manner to a wide range of stakeholders
  • Master collaboration in practice - work closely with other SMEs (Subject Matter Experts), involve stakeholders and always asking questions and investigating alternative solutions
  • You are innovative, openminded and excited about bringing your ideas to the table. You strive for continuous improvement and love learning and trying out new things You’re dependable, willing to speak up even when it’s difficult, and committed to empowering others

Your experience and background: 

  • Knowledge and experience working with databases and interests in various programming languages such as VBA, Python, SQL, also advanced experience in Excel
  • Knowledge of savings and investment products such as Discretionary & Advisory products and familiarity with financial concepts and processes
  • Experience analysing source systems and understanding the business - is high quality data needed in all situations or do we have areas where we can accept lower quality?
  • Understanding the value chain, e.g. what data is needed in each part of the value chain
  • Excellent English language skills are required

If this sounds like you, get in touch!

Oferujemy

Next steps

Submit your application no later than 31/01/2023.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Informacje dodatkowe

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: privacy-policy.2021.pdf (nordea.com).

We reserve the right to reply only to selected applications.

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