otouczelnie - Delivery Operations Lead | BARRY CALLEBAUT SSC EUROPE

Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for General Ledger Accountant in Poland (PL) for Lodz Shared Service Center (PLSC). Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of more than 10000 Barry Callebaut employees around the world.

Firma: BARRY CALLEBAUT SSC EUROPE | Delivery Operations Lead

Miejsce: Łódź, łódzkie

Opis stanowiska

Report directly to the VP of Applications Management as the lead for the successful operations delivery of our IT solutions
Oversee and manage the demand intake process for enhancements and projects
Closely align demand and requirements process with digital business-facing stakeholders, continuously striving for maximum efficiency
Ensure transparency of the demand pipeline, balancing business requirements with internal and external resource availability
Ensure efficient allocation of internal and external resources for the successful delivery of enhancements and projects
Plan and schedule enhancements and projects in close alignment with digital business-facing stakeholders
Manage the financial planning and budgeting for the application operations and delivery and ensure cost control/optimization
Identify skill gaps and strategies to ensure a skilled staffing pool
Steer and monitor external vendor(s) for the successful provisioning of Operations Delivery capacity and services
Drive continuous process improvement across the application operation processes and implement best practices
Foster a culture and practices of automation, continuous integration/continuous delivery (CI/CD), and collaboration together with our DevOps engineers, and test and release management experts
Provide reports to senior management on operational matters, ensuring transparency and alignment

Wymagania

Graduate degree in IT/technology, computer science, engineering, business administration or a comparable field
Proficient in English, both written and verbal.
7-10 years of relevant experience in application operations, applications delivery management or similar with a strong focus on SAP
Additional Salesforce expertise is highly beneficial
Deep understanding of software development, deployment processes, and operational best practices
Deep expertise in budget and resource management for applications operations and delivery teams
Extensive experience working with external vendors and managing outsourcing agreements incl. SLAs
Significant experience with cloud platforms (e.g. Azure, AWS, GCP) and container orchestration (e.g. Kubernetes, Docker Swarm)
Significant experience with CI/CD pipelines, version control systems (e.g. Git), and Infrastructure as Code (IaC) tools (e.g. Terraform, Ansible, etc.)
Demonstrated success in driving change collaboratively on a global scale; acting as SME where required
Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and external partners
Skills to create internal and external partnerships/networks across the organization with technical and non-technical stakeholders
Independent and self-driven personality with strong analytical skills and techniques
Exhibits a passion for digital technology and innovation, constantly seeking new and creative solutions to enhance processes, decision-making and user experiences
Embraces agile methodologies and flexible thinking to adapt to changing digital trends and business needs, fostering a culture of continuous improvement and learning
Is a true team player, supporting their colleagues by sharing knowledge and experience and is committed to joint team success
Possesses good problem-solving skills and analytical thinking
Capable of effecting communication, conveying complex problems clearly and persuasively to internal and external stakeholders
Puts a strong emphasis on teamwork and cross-functional collaboration, with the ability to build and maintain relationships across different levels of the organization and with external partners
Maintains focus and composure in the face of setbacks, showing resilience and the ability to pivot strategies as necessary in response to new challenges and opportunities

Oferujemy

Employment on a regular basis in the sweetest company in the world.
Annual bonus based on your work results.
Lunch card to be used for groceries and restaurants.
Private medical care in Lux Med (basic package fully financed by BC).
Fit Profit sports card co-financed by BC.
PPE: we care about your future, and we save money for your retirement.
Cafeteria Program as a part of Social Fund.
Group life insurance.
Hybrid working model: min. 8 days in the office a month.
As part of our work-life balance culture, we can start work between 7 am and 10 am.
Free consultation with a lawyer once a quarter.
Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year.
And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests.
Daily delivery of fresh fruits and veggies to the office.
You can purchase our sweet products with a special discount.
Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs.
Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station.
We like to party as much as we like chocolate! We have integration budgets we can use for team events.
Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities.